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Not sure why your Amazon Echo is showing a slowly blinking green light? Find out what the ring color signifies and how you can disable it.
People who recently bought an Amazon Echo device and are unfamiliar with the product will notice that their machine is often blinking in different colors — ever wonder what it means when a green ring comes on? Lights are how an Echo device shows its current status. In total, there are eight potential light colors; each one means something different.
An Amazon Echo that’s showing a pulsing green ring light means that the device is currently receiving a call. In order to stop the machine from slowly blinking in green, tell Alexa to ‘Answer Call.’ Of course, this depends on whether the setup process for the Echo device was followed and completed, including properly configuring Alexa. Echo users can also say ‘Hang up’ or ‘Ignore Call’ if they prefer not to talk to the person calling. Note that ignoring a call may stop the light on the Echo device from blinking green, but connected handsets may continue to ring.
What Else You Can Do To Stop An Echo Device From Showing A Green Ring
An Amazon Echo might also show a spinning green light. This is its way of notifying users that there is an ongoing call or Drop-In, an optional feature that transforms a device and other Alexa-enabled devices within the vicinity into an intercom network of sorts. If the Amazon Echo is rigged to communicate with another Echo device in a different room and someone uses a Drop-In Alexa command, the receiving Echo device may start showing a spinning green ring. To turn this notification off, users will need to end an active call or Drop In. First, try saying, ‘Hang Up’ to end a current call or Drop In.
If the green light is still spinning, check Alexa’s voice history and find out if Alexa misunderstood a command and mistakenly started a call or Drop In. To do this, launch the Alexa app, go to ‘More,’ then pick ‘Settings.’ Head to ‘Alexa Privacy’ and go to ‘Review Voice History.’ If Alexa answered a call or initiated a Drop-In, it should be listed on this page.
Echo users also can try turning off the Drop In feature to troubleshoot a spinning green light that won’t turn off. Go to ‘Devices’ on the Alexa app, choose ‘Echo & Alexa,’ then pick the Amazon Echo device that won’t stop showing a spinning green ring. Hit ‘Communications,’ then ‘Drop In,’ and select which permissions to leave on or turn off. Similarly, turning off ‘Communications’ completely for specific Amazon Echo devices showing the glitch may fix the issue.
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